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- Lead and drive the overall performance and productivity of the engineering team stationed across the country, providing excellent technical service to customers.
- Assist the sales team in project negotiations involving technical support. Provide service proposals for relevant products or customers.
- Effectively schedule manpower to ensure that preventive maintenance, installation, commissioning and upgrades are provided in a timely manner.
- Participate in strategic team meetings, making informed recommendation to reporting manager and help to drive best practices based on customers’ feedback and personal experiences.
- Ensure adequate staffing to support services operations; responsible for daily decision making to ensure customers are serviced in timely manner and ensure resolution to customers’ issues.
- Coordinate job requests to ensure efficient and effective resource allocation across team members
- Lead the engineering team to generate revenue from spare parts and servicing, providing direct and motivation to the team to overachieve revenue targets. Be a mentor for all new or junior engineers.
- Build and maintain strong relationships with biomedical engineers in key accounts.
- Perform other tasks as required by the line manager or management team.
- Candidates must possess at least a Degree in Biomedical Engineering or equivalent.
- At least 5-7 years’ experience in the medical equipment industry.
- Able to travel outside of the station or overseas when required.
- Experience in managing and developing staff
- Experience in handling and drafting contracts / agreements
- Good command in English
Negotiable
You can apply online, send your CV or call Nguyen Kim Quan at this number
0907 023 337