Account Manager (POSM/Agency)

#19747

Company Info


Hr2b's client

HR2B's client is a marketing supply chain management company.

Job Information


Work At
Ho Chi Minh
Level
Manager
Function
Customer Service
Industry
Advertising - Public relations
Consultant
Nguyen Thi My Dieu
Nguyen Thi My Dieu
Tel: +84 028 6288 3888 Ext: 825
ROLE PURPOSE: As part of the Account Team, you will be responsible for procurement activities related to Print & Marketing Management. These may include but not be limited to print and display procurement, account management, liaise with clients and manage approvals of printed proofs and attend press checks.


KEY ACCOUNTABILITY:
Print and Display Procurement – Operational
- Liaise with client or client preferred design/creative agencies to obtain detail print brief
- Complying with the Group in Asia systems and process standards:
o Complete print specifications within the Noosh system
o Obtain quotes
o Award orders to printers and production houses
o Complete close order and invoice process
- Work with creative and design agencies to ensure artwork is print ready
- Identify the most appropriate printer for the job, based on a balance of competitiveness, quality and service. The balance of these objectives will be set by the Account Director or other senior managers
- Manage printer quality and service for the specific jobs handled
- Manage printer proof approval process including reviewing the proof to ensure colour, layout, size etc. are as per approved artwork
- Attend press checks to assist with colour management if required
- Ensure project stakeholders are regularly informed of project status via daily and weekly emailed updates
- Co-ordinate sampling and tooling if required for new or complex displays

Print and Display Procurement - Tactical
- Make recommendations about alternate print specifications that deliver either a cost, quality or timeliness benefit to the client
- Make design recommendations regarding colour and layout if it will deliver a cost or quality benefit to the client
- Source and deliver innovative print ideas
- Collaborate with Account Directors and Panel Manager to develop the most appropriate supply structure – including local vs offshore supply
- Assess the print and display specification needs of the account
- Provide advice on print and display design and specification development
- Develop print specification templates that can be loaded into Noosh

Account Management
As part of the Account Team, you will be responsible for servicing part of the account, which may include internal
clients, creative/design agencies, pre-press agencies, printers or others. To this end, the following activities will be considered part of the role:
- Understand and generally support account objectives
- Develop credible and trust-based relationships with all key stakeholders
- Manage key stakeholders to ensure specified service levels are met
- Rapidly elevate account issues to Account Director
- Collaborate with and support other partners
- Ensure that all client confidential information and intellectual property is used only for the purpose of delivering the services and not otherwise disclosed

The Company's Print and Display Process Development
As part of the the Company's Print Team, you will be expected to contribute to the development of leading print and document management systems and processes. These may include:
- Collaborating with the Company's systems staff to deploy appropriate systems
- Troubleshoot and redesign processes to create greater accuracy and reliability
- Recommend process changes to the Company's management
- Support the deployment of process improvements to key accounts

The Company's Service Development
- Support the Company's business and/or service development teams in the pursuit of additional print and document management clients. These activities may include:
- Support proposal development and/or delivery
- Support in the execution of print diagnostics at prospective clients
- Support in the generation of business development opportunities

Requirements


- Experienced in advertisement agency is advantage

- Good at English

- Proactive, creative, teamwork

- "Can do" attitude, can work under high pressure

Benefits



Contact Information


You can apply online, send your CV or call Nguyen Thi My Dieu at this number
+84 028 6288 3888 - Ext 825



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