HR Outsourcing Service
05/2016
Majors Business Administration
Bachelor of Economics
- Polytechnics University.
Bachelor of English
- Social Sciences and Humanities University
11 Certificates in Customer Service / Sales
years
Starting work in 1999, she was promoted to Manager role in
2006 and learned about process improvement,
production planning, HR and strategy. In 2009, She began her customer service career working
with foreign
buyers for a European company. In 2012, She was promoted to lead a team of customer service
professionals.
She has travelled extensively in Europe, Australia, Korea and
Asian countries to attend training courses. In
2016, She also joined the delegation to go to the USA to discuss business with Partners in 5
States.
She decided to join HR2B to continue her career in Customer
Service Management in the professional services
industry. Her unique background of process management, strong communication skills and team
leadership will
enable to ensure HR2B customers get world class service. In order to achieve the goal of
world class customer
service, She has been promoted to "Director HR Services” with overall responsibility for
Payroll, Staffing and other HR Outsourcing Services.